Beyond Performance Management: Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance by Steve Player & Jeremy Hope

Author:Steve Player & Jeremy Hope [Player, Steve]
Language: eng
Format: mobi
ISBN: 9781422141953
Publisher: Perseus Books Group
Published: 2012-01-24T05:00:00+00:00

What is the performance potential of this practice?

To reduce costs. In the typical organizational hierarchy, work is done in well-defined functions and departments. There are multiple handoffs between each team, and, in a manufacturing operation, this leads to buffer stocks to ensure that one process connects with another without disruption. The result is excess cost. In the process-based organization, teams connect and combine to provide a seamless solution to the customer. Only those processes and activities that are necessary and add value to the customer are performed. The result is the elimination of swaths of nonvalue-adding costs.

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